Contact us
  • WHOLESALE POCKET FOLDERS
  • Addres : 159 Mary Street - Unit 2 Brantford, ON N3S 3C1
  • Email : sales@wholesalepocketfolders.ca
  • Phone : 1-800-746-1210
  • Business Hours : 9:00am - 6:00pm EST

 One day ready to ship:

We are here to offer you the fastest production time. For this reason, once all files have been received, verified and approved, production time starts running, and in just one (1) day it will be ready to be sent to you. In case a where a hard copy proof is needed, turnaround time will start when the proof has been returned and approved. Please note that if we are unable to print your files because they do not meet our file requirements, your job status will return to “Need Artwork”, and your printing turnaround will be reset.

For orders placed without a complete digital file which meets our file requirements, printing turnaround will only start when a print-ready file(s) are sent to us and approved, not from when the order is first submitted.

If your job or proof is approved by noon, printing turnaround starts the same business day. For any order approved after this time, the turnaround will start the next business day. For example, an order that is approved by 12:00 P.M. EST on Tuesday will be shipped out to you by the end of the business day on Wednesday. Otherwise, if it’s approved after 12:00 P.M EST, it will be shipped by the end of the business day on Thursday. Please note that http://wholesalepocketfolders.ca/ offices are closed Saturdays, Sundays and Holidays. As a result, these days are not considered when calculating printing turnaround time. Likewise, printing turnaround time does not include shipping transit time, and you should allow additional business days for delivery based on the shipping method you selected.

Printing turnaround time for jobs with approved payment and approved proofs is guaranteed. Cancellation of an order is not possible once it has been approved by the customer. Refund requests will not be considered in such cases.

Shipping

All shipping is sent via Purolator, UPS, or the best available courier. Please, remember that estimated shipping transit time is based on the number of business days, and does not include weekends, holidays, or the day the package is picked up by the freight company. For instance, a product shipped with a two-day transit time, and it is picked up on a Thursday, it will be delivered by the end of the day on Monday.

Shipping transit time varies, and Wholesalepocketfolders.ca is not liable for delays, any consequence for failure to receive a job on time, damages or loss caused by couriers. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, weather conditions, etc.